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Post by Bcrash25 on May 28, 2019 1:12:54 GMT
I have a DS 4K it was working good since I got it about 6 months ago, I was looking around the app noticed there was an update, so I thought I would update. So I started it it got up to 99% then said DS is having trouble communicating, turned off, light on side started flashing green, then green light went off now no light at all on side . So now I can unplug it, plug it back in find it on WiFi connect it to my WiFi as it says just finishing up, it says having trouble communicating, still no light on side. So now i don’t know what to do, is there a way to hard reset it, Any one have any ideas!
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baz
New Member
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Post by baz on May 29, 2019 15:43:05 GMT
Surprised to find same case. 4k,yesterday was OK, today find out that it is lost connection with WiFi, set it again but TV shows no signal from DS. Ambients are working, LEDs are ok. Same question - what to do? ((
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Post by Bcrash25 on Jun 4, 2019 3:06:39 GMT
Ok so I been trying to get DreamScreen to help me I get nothing from them I still have 6 months on the warranty, is any one getting a group together with lawyers, if you pay for something you should get something out of it. Or your money back! But I get nothing so now I must ask is there any one out there that can fix this if I pay them, any place I can send it to.
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meg
New Member
Posts: 44
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Post by meg on Jun 4, 2019 4:13:07 GMT
Bcrash25
Where did you buy? I have waiting 2 weeks to get a response from Dreamscreen, but i have buy at Limeprogaming and they responwe to them.
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Post by Bcrash25 on Jun 4, 2019 11:36:47 GMT
I bought directly from DreamScreen. So I have nobody els I can use to get in contact with!
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meg
New Member
Posts: 44
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Post by meg on Jun 4, 2019 11:56:25 GMT
Create an account and write me an private Message.
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Post by Bcrash25-1 on Jun 6, 2019 11:53:20 GMT
I am still waiting on staff to approve me for an account, won’t let me log in till they ok me? 🙄🤷♂️
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meg
New Member
Posts: 44
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Post by meg on Jun 9, 2019 17:42:34 GMT
astelyn@dreamscreentv.com
try to contact this email. She response to LPG in my case. Good Luck
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Post by nachobizniz on Jun 17, 2019 1:16:47 GMT
Do you know the contacts name? In trying to find someone to talk to about the beta app that has expired.
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meg
New Member
Posts: 44
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Post by meg on Jun 17, 2019 5:01:37 GMT
Astelyn Saint-Juste is shown in the mail i have got.
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Post by nachobizniz on Jun 17, 2019 5:32:57 GMT
Ok, thanks
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