Post by Andrusy4 on Nov 23, 2019 21:20:31 GMT
Hello,
Only the right side (facing the tv) LED strips work on my dream screen. I've done a factory reset and did the DIY LED bulb count on my advanced settings and still only a few bulbs work.
After doing some reading, it sounds like a common problem.
I've had nothing but problems since buying a dream screen several months ago. My video and audio mode only work 50% of the time, and usually it involves me redownloading the app or having to unplug every single cord and replugging in to stand a chance.
I also have to unplug my dreamscreen body and re plug it in each time in order for my app to sync with the dream screen.
I want this to be able to work but am under the assumption you sold me a defective all around unit and would like a replacement.
I am a 2x sidekick purchaser too and feel completely robbed of my $ with my extremely disappointing experience. I will do whatever it takes to prove my case so I can be sent a dream screen that works the way it should given how much I've spent. My friend has chei issues with his.
Please let me know what you can do for me.
I have reached out to you guys multiple times now and have not had any response. I want to continue to use dream screen and know I just need a hard drive replacement for the rest of my gear to work properly.
Thanks
Only the right side (facing the tv) LED strips work on my dream screen. I've done a factory reset and did the DIY LED bulb count on my advanced settings and still only a few bulbs work.
After doing some reading, it sounds like a common problem.
I've had nothing but problems since buying a dream screen several months ago. My video and audio mode only work 50% of the time, and usually it involves me redownloading the app or having to unplug every single cord and replugging in to stand a chance.
I also have to unplug my dreamscreen body and re plug it in each time in order for my app to sync with the dream screen.
I want this to be able to work but am under the assumption you sold me a defective all around unit and would like a replacement.
I am a 2x sidekick purchaser too and feel completely robbed of my $ with my extremely disappointing experience. I will do whatever it takes to prove my case so I can be sent a dream screen that works the way it should given how much I've spent. My friend has chei issues with his.
Please let me know what you can do for me.
I have reached out to you guys multiple times now and have not had any response. I want to continue to use dream screen and know I just need a hard drive replacement for the rest of my gear to work properly.
Thanks