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Post by milkmandan on Feb 20, 2019 23:51:12 GMT
Does anyone else use the Dreamscreen 4K with an Nvidia SHIELD? More often than not, when I start it up it sits at this green screen for a few minutes. I can hear it make sounds when I am moving its cursor on the SHIELD. It's almost something like the handshake is taking awhile. Sometimes it's quick, sometimes not. Attachments:
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Post by Admin on Feb 21, 2019 15:09:29 GMT
Have you already switched the HDMI cables you’re using for other ones?
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Post by milkmandan on Feb 21, 2019 15:38:41 GMT
Yep. This didn't start happening until I introduced the DreamScreen 4K into the chain. Both the SHIELD and soundbar are new (less than a month old). The other day I had a complete failure of CEC and the TV stopped being able to see the soundbar as an HDMI option even though it was plugged into the DreamScreen 4K. I had to remove the DreamScreen 4K from the chain completely to re-establish the connection and then re-introduced it (the green screen was happening prior still), I swapped out the DreamScreen-supplied HDMI cable (from DS > TV) with another one to see if it would help and it did not.
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Post by ShadowgateX on Feb 21, 2019 17:07:54 GMT
Have you already switched the HDMI cables you’re using for other ones? Why don't you tell us what ones work? |
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Post by Admin on Feb 22, 2019 15:06:58 GMT
Yep. This didn't start happening until I introduced the DreamScreen 4K into the chain. Both the SHIELD and soundbar are new (less than a month old). The other day I had a complete failure of CEC and the TV stopped being able to see the soundbar as an HDMI option even though it was plugged into the DreamScreen 4K. I had to remove the DreamScreen 4K from the chain completely to re-establish the connection and then re-introduced it (the green screen was happening prior still), I swapped out the DreamScreen-supplied HDMI cable (from DS > TV) with another one to see if it would help and it did not. Please contact us directly using the contact form on our website and we would be happy to assist in getting a replacement if needed. |
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brad
New Member
Posts: 9
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Post by brad on Feb 25, 2019 8:03:17 GMT
I've had this happen a couple times. I'm connected Shield->DS->AVR->TV. It's usually when the Shield auto turns off. I don't think it's ever happened to me when I put the Shield to sleep. Every time it's happened so far if I change the input on the AVR and then switch back the pictures appears as expected and everything works correctly.
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Post by milkmandan on Mar 19, 2019 23:11:47 GMT
Just wanted to provide an update: latest SHIELD update (7.2.3, I think) seems to have corrected this. I still get a green screen, but it only lasts for a second or two now.
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