Post by chuckmehle on Mar 4, 2019 10:34:46 GMT
Brand new setup connected to a Samsung HD TV.
Purchased this DS direct from DS on line.
No video makes it through the DS hub to the tv. Screen stays black.
When I direct wire HDMI source to TV, video passes through fine and shows on screen.
The hub is on the WIFI network and will activate DS Lights in ambience mode only.
App fully controls LEDs in ambiance mode where you can change colors/scenes/brightness.
I have done a reset and reinstalled, checked cables to no effect. Still no video passthrough.
Double checked source selection that is set properly.
It seems like this DS is defective when it comes to video handling.
Any thoughts? Exchange process?
Purchased this DS direct from DS on line.
No video makes it through the DS hub to the tv. Screen stays black.
When I direct wire HDMI source to TV, video passes through fine and shows on screen.
The hub is on the WIFI network and will activate DS Lights in ambience mode only.
App fully controls LEDs in ambiance mode where you can change colors/scenes/brightness.
I have done a reset and reinstalled, checked cables to no effect. Still no video passthrough.
Double checked source selection that is set properly.
It seems like this DS is defective when it comes to video handling.
Any thoughts? Exchange process?
