When are you going to fix this garbage? I want my $ back!

walrus
New Member

Posts: 1

When are you going to fix this garbage? I want my $ back! Mar 17, 2019 1:35:26 GMT

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Post by walrus on Mar 17, 2019 1:35:26 GMT

Doesn't auto switch inputs. Have given up on that.
I now have one input connected only, with USB to switch on/off. 10 seconds after turning everything off, the LEDS turn back on.
This product is useless in a family environment. Had an arduino with ambilight working perfectly for KODI before this. Wanted something that worked with multiple inputs which this product promised. Can't get it to work reliably with one input. Get your shit together.

Last Edit: Mar 17, 2019 1:36:15 GMT by walrus

Sam Guest	When are you going to fix this garbage? I want my $ back! Mar 24, 2019 1:55:51 GMT via mobile Quote Select Post Deselect Post Link to Post Back to Top Post by Sam on Mar 24, 2019 1:55:51 GMT Why doesn’t anyone reply to this? I’ve had issues with this also.

kyle
Administrator

Posts: 348

When are you going to fix this garbage? I want my $ back! Mar 25, 2019 14:21:13 GMT bigdogg and mosi like this

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Post by kyle on Mar 25, 2019 14:21:13 GMT

If wished you can contact us for a refund. I am willing to help troubleshoot here or if you open a formal support ticket at dreamscreentv.com/contact you can receive help there. However, I hope not to come off as snobby but it's hard to help people with a rude demeanor.

Can you tell me what model DreamScreen you have and its firmware version? What HDMI source are you using?
In addition, can you confirm that the USB port of the TV is indeed staying off when the TV is off, and not coming back on after 10 seconds? You can test this by plugging something else into the TV's USB port (EG phone, tablet) and then turning the TV off

jezza67 New Member Posts: 38	When are you going to fix this garbage? I want my $ back! Mar 25, 2019 14:57:21 GMT bigdogg and mosi like this Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by jezza67 on Mar 25, 2019 14:57:21 GMT Yeah the OP was pretty rude

When are you going to fix this garbage? I want my $ back!

Post by walrus on Mar 17, 2019 1:35:26 GMT

Post by Sam on Mar 24, 2019 1:55:51 GMT

Post by kyle on Mar 25, 2019 14:21:13 GMT

Post by jezza67 on Mar 25, 2019 14:57:21 GMT

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