Post by Justin Stephens on Jan 19, 2020 15:15:10 GMT
Hello, I just got an unopened DS4k from a coworker and I’m trying to get it to connect to my WiFi but it doesn’t even search for my WiFi. Here’s the steps I’ve taken: 1. I downloaded the iOS WiFi app (updated firmware 22.214.171.124) 2. I click Add new devices to the network 3. I connect to the DS hotspot (DreamScreenXXXX) 4. I go back to the App and it says “Scanning WiFi networks” 5. Then it just goes to the main screen where I can control the DS.
It never even tried to connect to my network. It doesn’t ask for any network to connect to, or for any password.
Now the only way I can control the DS is by connecting to it as a temporary hotspot. So I have to disconnect my phone from my WiFi network, connect temporarily to the DS hotspot and then control the DS, and then reconnect to my WiFi network.
What can I do to force it to try to connect to my WiFi network? Is there something I’m doing wrong? I have a few iRobot vacuums that connect to my network in the same way, but I’ve never had an issue connecting them. Thank you in advance.
I had the same issue when I upgraded to the 4K kit. This issue is actually due to the following reasons. 1. You may be using IOS 13, which behaves strangely while connecting to the DS hotspot and does not update DS with your wifi credentials. Usually you can get it right if you go to airplane mode a few times (or restart) and then turn it on. 2. DS only supports 2.4 GHZ wifi. You may be connected to the 5GHZ wifi in you phone. Move further away from the Wifi access point and try again.
The best and fast solution would be to set up the DS using some android phone. And it should then show up in the ios app as well.
Even after this, sometimes the ios app keeps on "looking for wifi". But the device will still continue to work and the app will respond after restarting the device. I rarely use the app after setting it up successfully. I recommend that you connect your devices to a HDMI hub and use just one HDMI connection to the DS. In this case you dont have to use the DS app to change the HDMI source.